In today’s digital-first world, customers expect instant answers and personalized experiences. Businesses that fail to deliver quick and efficient support risk losing customers. This is where Salesforce Einstein Bots step in — AI-powered chatbots built directly into Salesforce to help automate conversations, resolve queries, and enhance customer experience. What is Salesforce Einstein Bot? Salesforce Einstein […]
Tag Archives: AI
What’s New in Salesforce – Summer ’25 & Beyond Salesforce’s Summer ’25 release is here, and it’s packed with AI innovations, developer enhancements, and strategic acquisitions. Here’s a breakdown of the most important updates you should know. 1. Agentforce & AI-Powered Productivity The highlight of Summer ’25 is Agentforce, Salesforce’s next-gen AI agent platform. Key […]