In today’s digital-first world, customers expect instant answers and personalized experiences. Businesses that fail to deliver quick and efficient support risk losing customers. This is where Salesforce Einstein Bots step in — AI-powered chatbots built directly into Salesforce to help automate conversations, resolve queries, and enhance customer experience. What is Salesforce Einstein Bot? Salesforce Einstein […]
Tag Archives: #Apex
Introduction Are you struggling to make sense of your Salesforce data? We specialize in building powerful, dynamic Salesforce Reports and Dashboards that bring your business metrics to life. Whether you are in Sales, Marketing, Customer Support, or Finance—our custom-built dashboards will help you monitor, analyze, and take action faster. Why Choose Our Salesforce Reporting Services? […]
When working with bulk data in Salesforce, triggers and batch jobs can quickly run into governor limits. In this blog post, I’ll share a powerful pattern using Queueable Apex to safely and efficiently process large datasets and upsert Account records from a custom object LargeDataImport__c. 🧠 Use Case Imagine you’re importing thousands of external records […]
Introduction: The Cost of Poor Customer Service Imagine this: A growing telecom provider, was hemorrhaging customers. Their support team was overwhelmed with calls, emails, and social media complaints. Customers waited on hold for 45 minutes only to repeat their issues to multiple agents. Field technicians missed appointments, and billing disputes took weeks to resolve. Negative […]
In the world of B2B commerce, intuitive and scalable navigation is everything. When dealing with a wide range of product categories and subcategories, a dynamic and hierarchical menu structure becomes critical. In this post, we’ll walk through building a multi-level navigational menu using Lightning Web Components (LWC) and Apex in Salesforce, based on product categories […]
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